At Esarjina.com, your satisfaction is our top priority. We stand behind the quality of our products and want you to shop with confidence.
You may request a return within 30 days of delivery.
To be eligible, the item must be:
Unused or gently used
In the same condition as received
In original packaging with all accessories, manuals, and warranty cards included
For safety and quality reasons, the following cannot be returned:
Products damaged due to misuse, accident, or unauthorized repair
Opened software, games, or digital items
Clearance or final-sale items
If your item arrives damaged, defective, or not working (DOA), please contact us within 7 days of delivery.
We will arrange a replacement or full refund once the product is inspected.
Approved refunds will be processed back to your original payment method within 5–10 business days.
Shipping costs are non-refundable unless the return is due to an error or defect on our part.
We only replace items if they are defective, damaged, or incorrect.
Contact our Customer Support Team at [your support email] with your order number.
Our team will provide a Return Authorization (RA) and shipping instructions.
Pack the item securely and send it to the address provided.
Unauthorized returns will not be accepted.
Please keep your proof of purchase and tracking number for any return shipment.
Some electronics may be covered by the manufacturer’s warranty, which may apply in addition to our return policy.
Contact us at contact@esarjina.com for questions related to refunds and returns.
